digiDen's

WEBCARE & SUPPORT

Please use the following details to submit your support or WebCare task.

Quick Chat & Support:

Twitter @_digiden  |  Facebook Messenger  |  WhatsApp +44 (0) 7722 631 442

Twitter and WhatsApp are used for quick enquiries/support chats

Website broken or hacked?

WEBSITE SUPPORT ISSUES

Please email help@digiden.cm quoting your company name, website address and the WebCare plan you subscribe to.

Need to add a something or have another small web task?

WEBCARE MONTHLY TASKS

Please email the unique email address supplied specifically for you. We suggest saving your unique email address into your address book for easy access!

If your WebCare plan includes

STRATEGY CALL TIME

Please book in a session each month using the relevant booking system below…. You are responsible for booking in your strategy sessions, minutes can not be rolled over to the next month.

The calendars below displays available times in your time zone to make it as easy as possible. Scroll through and click a day that works best for you to see the exact times that are available.

When you see a time that works best for you, click it, then click “Confirm.” on the next screen, fill in your contact details + click “Schedule Event.” you’ll be able to add the time to your own calendar using the iCal, Outlook + Google links or through the confirmation email that you’ll receive.

Calls are available Monday - Wednesday.

If you would like to top up your monthly minutes for support, web tasks or strategy you can do this by purchasing ‘WebCare Time Blocks’.