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WEBSITE SUPPORT ISSUES
Please complete the form below to open your support ticket. Our team will not be able to start work until they are 100% clear on the issue you are experiencing, please provide as much detail as possible.
If you have subscribed to STANDARD, DEDICATED or PREMIUM WebCare there is no charge*. If you subscribe to Web Hosting or BASIC WebCare you will incur an initial charge of £30 on initial creation and then £60 per hour.
* STANDARD, DEDICATED or PREMIUM WebCare plans have allocated monthly support minutes, if these have already be used then support is chargeable.
If you would like to top up your monthly minutes for support, web tasks or strategy you can do this by purchasing ‘WebCare Time Blocks’.