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Please complete the form below to open your support ticket. Our team will not be able to start work until they are 100% clear on the issue you are experiencing, please provide as much detail as possible. 

If you have subscribed to STANDARD, DEDICATED or PREMIUM WebCare there is no charge*. If you subscribe to Web Hosting or BASIC WebCare you will incur an initial charge of £30 on initial creation and then £60 per hour.

* STANDARD, DEDICATED or PREMIUM WebCare plans have allocated monthly support minutes, if these have already be used then support is chargeable.

Quick Chat & Support:

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Twitter and WhatsApp are used for quick enquiries/support chats

If you would like to top up your monthly minutes for support, web tasks or strategy you can do this by purchasing ‘WebCare Time Blocks’.

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